Computer Networking Specialists

Computer Networking Specialists

The role of Network Administrator is becoming more prominent in all business sizes. Our technicians have extensive knowledge of network connectivity, protocols, network security devices, network types, including wireless, fiber optic or Cat5, and common operating systems, such as Windows and UNIX and IOS. They also have a wide knowledge of computer peripherals such as Printers, Scanners, MFP’s, NAS drives, Computers, Servers etc.

As computer networking specialists, our Technicians respond to troubleshooting calls and e-mails from network users. We diagnose and offer repair instructions remotely, as well as in person. We also configure and maintain security devices to ensure the safety of company software, systems and data.

Additionally, we work with networking hardware or software, such as Microsoft's Certified Technology Specialist or Cisco's Certified Network Professional, D-link, Canon, OKI, HP, Dell, just to name a few.

At Copy Inn we are passionate about what we do. With over 25 years of experience you know that you are dealing with a successful team with a vast knowledge of networking credentials.

Some of the tasks required...

  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Document network support activities.
  • Computer servers — Caching engines; Network address translation NAT appliances
  • Hard disk arrays — Redundant array of independent disks RAID systems
  • Network analyzers
  • Photocopiers — Copy machines - Printers- Scanners

Technology used...

  • Remote Desktop SupportBack up network data.
  • Administration software — Cisco Systems CiscoWorks software; ifconfig; ipconfig; SolarWinds software
  • Network monitoring software — Dartware InterMapper; Route; WildPackets OmniPeek Network Analyzer; Wireshark
  • Updates and patches
  • Network security or virtual private network VPN management software — Intrusion prevention system IPS software; Network and system vulnerability assessment software; NIKSUN Net Detector; SonicWALL Sonic OS Enhanced
  • Transaction security and virus protection software — McAfee software; Root kit detection software; Symantec Norton Antivirus; Symantec security software

Phone+61 7 5576 1622
Fax +61 7 5576 1722
Mobile +61 414 535 007

  • Hi David I just wanted to pop a quick followup email to you regarding the install of the new printer with my thanks for your efforts and the excellent job your onsite techs did. I think your guys did a great job of the install and everything is working well (the Mac’s appear to be printing much better to this machine). Once again accept my thanks for a job well done and I look forward to dealing with you and your team in the future.
  • Wow that's excellent customer service. Equipment arrived safe and sound. Very impressed with service. Replacement very much appreciated.
  • We LOVE our photocopier! Since its been used, I never have to worry about paper jam anymore. Just a great machine, make our work less stressful and more pleasant. Thank you David. Thank you! Have a nice weekend. Best regards

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