IT Services

Full range of IT services including an Advanced PC Management System which seamlessly integrates with your network and remotely administers your computers.

IT Services

Do you know that any device connected to your network is vulnerable to hackers, including fridges, phones, air conditioners, printers and photocopiers? Cyber criminals are having a field day with unprotected devices. It only takes NINETY SECONDS to get all your information that could ruin your life.

Antivirus just isn't enough these days. Multi layers of protection is a must.

Advanced PC Management System

The purpose of an Advanced PC Management System is to seamlessly integrate with your network and remotely administer your computers. This provides specialized information to our professional support team which allows us to keep your computers and network functioning.

Have you ever had the situation where an ex staff member has left your business and removed emails from his computer? APMS can archive all your emails and make them easily searchable.

With Cyber fraud becoming more probable, regular patching of your computers and network devices is critical. It's no use just having one layer of protection these days. Multi-layer protection is imperative. With Advanced PC Management we get a full picture and apply years of experience to keep your computer network hassle free.

Copy Inn can help you give your the confidence that you have all systems in place and backup support only a click away. Technology monitoring can be implemented to give us 24/7 monitoring and an expert knowledge to resolve any issue before it happens.

Frequently Asked Questions

Q: How long does it take to set up?
A: On a normal network with a server it can take as little as 2 hours to implement the program.

Q: Can you maintain my computers at home?
A: Yes, it's as simple as installing a small program on 1 computer

Q: Can you monitor our backups too, because I never know if they are up to date.
A: Yes, we get alerted every time a backup fail.

Q: Can we have support after Hours
A: Yes, after hours support is offered

Specifications

  1. Proactive Support with Real Time Asset Management
  2. Consolidated Analytics for Devices and Activities
  3. Seamless, Secure cross platform navigation
  4. Detailed Asset Register
  5. Scheduled Routine Maintenance
  6. Compliance and Security Roles
  7. 24/7 Remote Monitoring
  8. Regular Reports
  9. Administer all PC Patches
  10. Reduction in downtime with intelligent alerts creating proactive responses.
  11. Ticketing system on Each Computer to contact Support.
  12. Integrated Security and Antivirus suite
  13. Email Backup Solution with Client accessibility

System Support

System Support

The Advanced PC Management System has been built using years of technical know-how and advanced computer software. The evolution of this system wasn't born overnight. It has slowly evolved with time and technological resources.

APMS delivers a powerful and robust system to cover all networks across the globe. Part of the program includes 24/7 support and ticketing system which gives peace of mind to all user types. With this system in place it can turn a clunky broken network into a finely tuned machine.

If you are concerned about downtime and Cyber-attacks you need to give the Team at Copy Inn a call to audit your systems. Don't wait till it’s too late!

Additional Information

Services

Copy Inn founder, David Noon previously held senior management positions with some of the largest companies in the office equipment industry. David’s experience led him develop a business that specialises in providing quality products and personalised service to other businesses.

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Machine Hire

Copy Inn offers short and long term Hire - a new way to print.

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Service and Repairs

We have trained technicians ready to repair all your office equipment, photocopiers, printers, faxes and computers plus supply you with the necessary consumables.

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Remote Desktop Support

TeamViewer gives our support team the ability to control your computer remotely, as if they were sitting directly in front of your computer. It is a quick and easy solution, enabling our support team to search for errors and solve problems on your device.

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Computer Networking

As computer networking specialists, our technicians have extensive knowledge of network connectivity, protocols, network security devices, network types, including wireless, fiber optic or Cat5, and common operating systems, such as Windows and UNIX and IOS.

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Contact

Copy Inn owner, David Noon and his team have been servicing Gold Coast offices with fast and efficient service since 1991. All you need to do is pick up the phone and call us. We will provide you with expert advice on the best option for you.

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Call our team on
07 5576 1622 |
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Quality products and professional & personalised service everytime